Shipping policy

In-stock orders are dispatched by our supplier from Guangzhou, China, within 24 hours. Dispatch time is separate from delivery time.

Standard shipping

Free standard shipping, with no minimum spend, to the contiguous United States, Canada outside the northern territories, the United Kingdom, all 27 EU countries, Switzerland, Norway, Australia, New Zealand, Japan, South Korea, Singapore, Israel, the UAE and Hong Kong.

Remote regions and other destinations

Standard delivery is US$14.99 to Alaska, Hawaii, supported US territories and military regions, and Canada’s Northwest Territories, Nunavut and Yukon. Standard delivery to Malaysia is US$14.99. Availability and the final shipping charge are shown before payment. Destinations without an available checkout rate are not currently supported; contact us before ordering.

Estimated transit after dispatch

• United States and Canada: 7–15 business days.
• United Kingdom and EU: 7–20 business days.
• Australia and New Zealand: 7–15 business days.
• Other supported Asian destinations: 5–12 business days.
• Remote regions and other supported destinations: 10–25 business days.

These are planning estimates, not guaranteed arrival dates. Customs, public holidays and local delivery conditions can extend them.

Taxes and import charges

Any tax collected by the store is shown at checkout. Free shipping does not mean duty-free delivery. Unless explicitly collected at checkout, import VAT, customs duties and carrier clearance fees are not included and may be payable by the recipient before delivery. We do not guarantee that an international order will be tax-free.

Tracking and help

Tracking information is added to your order when available. For delivery questions, use our contact form and include your order number.